Blue sea hotel marrakech ryads parc
During check-in we were told that we were not all inclusive and that we have booked for breakfast only. Our agent was amazing and instantly put us at ease offering to find out what was going.
Below are my experiences and if you read through other previous reviews you will see we i am not alone in my findings. We are sure that at Hotel Le Printemps by bluesea you will find everything you need. We waited 25 minutes, but no one appeared so I went back to reception to ask when they would be there to show. At this point I walked away as I was very angry and upset by what had just happened.
This is the first time in over 20 years of travelling around the world that i have felt so strongly about a hotel and its total disregard for its customers. This hotel is ideal if you are looking for a centrally located hotel in, marrakech with the best value for money. The property was built in 2014 and offers a modern design with practically brand new facilities. She contacted the transfer company who said they were on the way but that 1st driver had been in an accident.
At the end of our stay we met 3 ladies travelling form London who had stayed the same time as us and we asked to pay just 15Euros tourist tax for the 3 of them. Again, she said, you must pay.
The driver replied, he told me to drive slowly and take the long route to the airport to which he replied, but these guys will miss their flight. I told him there was absolutely no chance of us ordering anything through him and walked away. The food is average at best with a lot of it being cold. At this stage the hotel receptionist said he would organise us a taxi to the airport, but we would need to pay him.
He smirked and said, no receipt, no money. The situation was escalating fast, so another member of staff came over to calm the situation down. The driver was apologising for being late and loaded our cases into the bus.
Again, the hotel receptionist replied with a smile. At.45pm a minibus arrived at the hotel. Upon arrival we were told we needed to pay a 200Dir (16.40) deposit for the pool towels.
He replied no receipt no refund with a smile on his face. Welcome to, hotel, le, printemps by, bluesea! Again, I said, we gave you cash, we didnt pay by card.
At this point my partner came over and others in the reception area were watching after hearing raised voices. At the point of departure, around.30pm we went to the reception with the 2 towel tokens which we had been given after returning them to the pool bar. As our flight home was 9pm, during the week we went to reception to ask if it would be possible to use a shower and get changed prior to our collection. After 3 hours we returned to the hotel following a an attempt of an elaborate scam by a group of locals.
He just smiled. We refused and said that we suggest she contact her manager to get this sorted to which she told us to come back to reception in a few hours. I asked the driver, what did the guy from the hotel say?
We did not pay this and decided to try to use the pool bar restaurant on checkout day so that we didnt need to walk by the reception to get to the main restaurant. At the hotel reception you can hire all kinds of excursions, activities and other services to complete your holiday.
In our hotel you can cool off in the outdoor swimming pool, which is found in our spectacular Moroccan-style courtyard. Below I have listed the issues we experienced during our 4-night Stay at the ONA Marrakesh Ryads Spa.